NFWI Training : Conflict Management Training in Association with The Conflict Training Company

Sign Up Now: £0.00

Starts: Tuesday, 27 February 2024 at 6:00PM
Ends: Tuesday, 27 February 2024 at 9:00PM



Available spaces: 0
Host: Eamonn Dennis

We are pleased to be working with the Conflict Training Company to offer this online session for WI members. Please ensure you read the course description, including aims and objectives prior to booking. The partner trainers we are working with are experts in their field and, while they have been briefed on the structure of the WI, this session will not be WI specific.

 

Tuesday 27 February 6-9pm 

 

On this course we focus on how you can control and manage your responses to ensure you have your full capabilities available to influence the interaction in a positive way.

 

We will focus on easy-to-implement insights and strategies that will help you to:

  • Manage your tone of voice and the speed of the conversation
  • Manage your body language to convey cooperation rather than any hint of confrontation
  • Structure and control conversations to encourage the person to vent and release the tension built up in them
  • Build your confidence to manage challenging interactions even when the outcome of some conversations might not be as positive as you would have hoped.

 

This is an interactive training session and to ensure participants to feel able to ask questions and share experiences freely, this session will not be recorded.

 

The Trainer

Eamonn founder The Conflict Training Company in 2007 and is a trainer who has a passion for supporting people to effectively manage conflict and how they respond to all facets of it.  He has facilitated and trained across a wide variety of settings and has run over a 1500 Conflict Management Courses.

As an expert in his subject, his insights and strategies have value to both work and life in general.  His focus is on showing how small changes, in how you approach and manage challenging interactions, will have a major bearing on lowering the tension and achieving better outcomes.

He is as much at ease training senior managers as front-line staff, and this shows in the excellent relationship he builds with each participant.

 

Please note, if this course is full we encourage you to join the waiting list and we will contact you with advanced booking access to the next course date once available.

Zoom log in details will be included at the bottom of your confirmation email after you have registered. 

(If you do not receive a confirmation email please check your spam/junk email boxes or sign into the 'Your Account' section of the Learning Hub website to retrieve all of your booking and course information)