This session is provided for Federation and WI committee members and trustees, and WI Advisers. Please note this training is offered as part of NFWI's commitment to supporting federations and WIs. Places on the course are limited and we ask that you are committed to attending prior to booking. If you have attended a training session covering this topic in the last two years please consider allowing others to attend this session. Please ensure your Federation and/or WI role is added to your MCS profile to enable us to verify your eligibility for this training course. 

Samuel is a facilitator with 5 years of experience delivering a range of training to a number of sectors. He has worked both nationally and internationally with clients including: local councils, charities, theatres, haulage and logistics, agricultural, SME's, food and drinks providers, supermarkets, private health, car manufacturers and certified apprenticeship providers. 

With a background in customer service and a BA (Hons) in Acting from the Guildford School of Acting, Sam prides himself on his interpersonal skills and ability to engage with delegates on a level which helps them to get the most out of training. 

His experience includes: One-to-one Skills Practice, Theatre-based Learning, Workshops, Masterclasses, Conference Delivery, Delivery of Certified Modules for Accredited Apprenticeship Schemes. 

The courses he currently delivers include: Conflict Management, Managing Challenging Phone Calls, Managing Conflict in Teams, Management Communication, Negotiating & Influencing, Communication Skills & Collaborative Working, Presentation Skills, Interview Technique & Managing Performance and Appraisals.