Privacy Policy

The NFWI and the WI Learning Hub have a policy of respecting the rights and privacy of visitors to this website. Any information you have provided will be held in accordance with the Data Protection Act.

This privacy policy explains how we look after some of the information that we collect from you via our website. We reserve the right to amend this privacy policy. You are advised to revisit it periodically.

Who are we?

The Women’s Institute (WI) was formed in 1915 to revitalise rural communities and encourage women to become more involved in producing food during the First World War. Since then the organisation’s aims have broadened and the WI is now the largest voluntary women’s organisation in the UK. The WI Learning Hub is the latest evolution of learning delivery for the WI.

The website, is owned by the Denman Trust and the NFWI. The NFWI is incorporated in England and Wales as a Company Limited by Guarantee, no. 2517690, charity registration no. 803793. WI Enterprises Ltd is a subsidiary of the NFWI, incorporated in England and Wales, company no. 1339906. Both companies are registered data controllers with the Information Commissioner’s Office.

What information do we collect?

We may collect names, postal addresses, telephone numbers, email addresses and your current location, as well as information about the services that you request.

How do we collect information?

We may collect information about you when you interact with us on our website. For example, when you contact us using our online form and when you make a course booking.

When you provide your personal information in our contact form, the form is emailed to authorised staff only.

We use a third party provider, MailChimp, to send out our email newsletters. When you enter your email address on our website, it is sent directly to MailChimp and is subject to their privacy and security policies which are available on their website.

How do we use the information?

We use your information to provide you with information from the WI Learning Hub. We only use the information about you that you have given us and our own records of the services we have delivered.

Your information will not be sold to any third parties. We will not transfer your information outside of the EEA (European Economic Area) without obtaining your consent first.

When you sign up for our email newsletters, our third party provider, MailChimp, stores your email address on servers in the United States. They will only use it for the purpose of sending you the WI Learning Hub newsletter.

Please refer to our Cookie Policy for more information on how this website collects and uses cookies.

How do we protect your information?

We take appropriate measures to keep your personal information secure, accurate and up to date. We only keep your personal information as long as it is reasonable and necessary. We restrict access to those who have a need to know and we train staff in handling the information securely. We also have data processing agreements in place for third party providers, such as MailChimp. It is available upon request.

Disclosure of your information

We will not disclose your information to any other party other than in accordance with this privacy policy unless we are required by law to do so.

Third party links

We may link to third parties on this website. You are advised to review the privacy policies of those websites before sending them any personal data.

Your rights

You have the right to view all of your personal information that we have collected via our website. To obtain a copy, please email We may charge up to £10, as permitted by law. We will require proof of your identity. We aim to reply as promptly as we can and, in any case, within the legal maximum of 40 calendar days.


If you have any queries about this privacy policy please email


Cookie Policy

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site.

Cookies contain a very small amount of information, usually consisting of a string of numbers and/or letters, they are not computer programs, they don’t give the website owners any kind of access to your computer or mobile device and they can’t be used to identify an individual visitor.

Cookies enable websites to remember visitor actions and preferences (such as login, language, font size and other display preferences) over a period of time, so they don’t have to keep re-entering them whenever they re-visit the site or browse from one page to another. They also allow websites to  collect other forms of anonymous data, for example to help track how popular a website is.

This page explains the cookies we use and why.

How do we use cookies?

Like most other websites we use cookies to ensure that our website works properly, to enhance your experience when visiting and to provide anonymous analytical data.

Depending on how a visitor uses our website the following types of cookies may be set:

  • Strictly Necessary Cookies
    Strictly Necessary Cookies have to be set in order for our website to work as intended.
  • Functionality Cookies
    Functionality cookies give visitors a better user experience and allow for some customisation when it comes to interacting with our website.
  • Performance Cookies
    Performance cookies are used by us, and by some of our embedded tools to collect anonymous usage data.


How to control cookies
A first-party cookie is simply a cookie set by the website that you are visiting, a third-party cookie is a cookie set by a an external website.

As with first-party cookies, third-party cookies have a variety of uses. Although often used legitimately, there are privacy concerns raised by third-party cookie usage as they are often used for marketing purposes.

Because cookies allow you to experience our website as it was designed we recommend that as a minimum you keep first-party cookies enabled. It is becoming increasingly common for modern browsers to give you the option to block third-party cookies and doing so should not break any functionality on our website.

If you’d like more information or help disabling cookies please read the section below.

You can of course control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may  have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Internet Explorer –
Google Chrome –
Mozilla Firefox –
Safari (Mac) –
Safari (iOS) –
Android –

We are planning to enhance our cookie tools to allow visitors to more easily control their cookie settings on our website, we will also be amending this document as and when our website changes.




Correct as at 22/01/24