How to: Access a Recording as a Non Member
If you are a non member and have paid to attend a live course, you can access the course recording at no extra charge. Step 1: Note down the Zoom code detailed in your confirmation email. This is located at the bottom of the email underneath the Zoom link. Step 2: Follow steps 1-5 of […]
How To: Book a Live Course
Step 1: From the site homepage click ‘Live courses’. Step 2: You can then choose from one of the learning pillars or view all courses. Step 3: From the area you have chosen you can then search for a specific topic or host, or search by date. There is also a drop-down menu to sort […]
How To: Access Bookings & Documents
Step 1: From the site homepage click ‘Menu’ in the top right hand corner and then click ‘My Account. Step 2: Enter your email address and password and then click ‘Log in’. If you cannot remember your password see ‘How to change lost password’ how to guide. Step 3: Select ‘Bookings’ and you will see […]
How To: Access Course Recordings
Once a live course has taken place the recording and any supporting documents will be accessible via the ‘Access Anytime’ area of the Learning Hub. Recordings will be loaded as soon as possible and within 48 hours of the course taking place. Step 1: From the site homepage click ‘Access Anytime’. Step 2: Then click […]
How To: Change Lost Password
Step 1: From the log in page click ‘I’ve lost my password’. Step 2: Enter the email address you use for the Learning Hub and click ‘Send me the password reset link’. Step 3: You will see a page confirming a password reset email will be sent to you. If you do not have an […]
How To: Sign In For The First Time
Step 1: You will first be asked to sign in when you make your first booking (further information on this is available in the ‘How to book a live course’ how to guide. After you have selected the course and confirmed you will see the below page. Enter the email address registered for you on […]
How To: Update Your Details
Step 1: From the site homepage click ‘Menu’ in the top right hand corner and then click ‘My Account’. Step 2: Enter your email address and password and then click ‘Log in’. If you cannot remember your password see ‘How to change your password’. Step 3: Select ‘My Profile’ and you will see your information […]
How To: Sign Up To The Newsletter
Step 1: Click here to be taken to the sign up webpage Step 2: Enter your email address, first name and last name in the fields indicated below. Under ‘Marketing Permissions’ click in the box to the left of ‘Email’ to indicate you are happy to be emailed. Then click ‘Subscribe’ at the bottom of […]
